Privacy Policy

1. Introduction

Welcome to BotaChat ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website and AI chatbot services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, and password when you register.
• Chat Data: Content of the conversations processed by our AI widgets.
• Training Data: Content from URLs or PDFs you upload to train your custom bot.

3. How We Use Your Data

We use your data to:

• Provide, operate, and maintain our services.
• Process and complete transactions.
• Train your specific AI instance (your data remains isolated to your account).
• Send you updates, security alerts, and support messages.

4. Data Security

We use industry-standard encryption and security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

5. Third-Party Services

We use trusted third-party providers such as OpenAI (for LLM processing), Stripe (for payments), and Google Cloud (for hosting). Data shared with these providers is strictly for the purpose of delivering the service.

6. Contact Us

If you have questions about this policy, please contact us at support@botachat.com.